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Customer Service

To contact us please call
1-818-708-1186
Monday - Friday 9:00am - 5:00pm (Pacific Standard Time, we are located in California)
During the hours when a representative is not available, e-mail by clicking the 'Contact Us' link at the top right corner of this page with your service questions.

Shipping

Shipping fees are as follows:

A shipping fee of $5.95 will be charged for the first item plus $2.00 for each additional item.

Returns

Due to the low cost of the products we sell we do not accept returns.

Sales Tax
We do not charge sales tax on merchandise you purchase from Imitationperfume.com, except for merchandise delivered to California (8.25%)

Fraudulent orders and Credit Card Fraud:
We work with both state and federal law enforcement in EVERY instance of credit card fraud.

Your information is secure
We protect your personal information such as name, address, credit card number and what you've ordered, by using secure servers that encrypt all the information you input before it is sent to us.

Privacy Policy
We do not sell or share any customer information with any other party. Your privacy is always secure.